Máté Marjai

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Máté Marjai

Engineering leader with 18+ years of experience scaling fintech and payments teams, including seed-stage CTO and Engineering Manager roles. Led teams of up to 30 engineers across mobile, web, cloud architecture, and high-availability systems, with direct ownership of hiring, reviews, promotions, and compensation. Hands-on technical leader focused on software architecture, team building, incident management, and org change.

Engineering Manager at Primer

Feb 2024 -

Key Achievements

Present Led the Orchestration Experience Team for a Series C payments platform, owning the mobile and web SDK surface for merchant checkout. Managed 12 direct reports across iOS, Android, and Web while coordinating 2–4 concurrent initiatives through a delegated Tech Lead model

  • Led engineering-wide change across AI tooling, team structure, and delivery practices. Built team workflows that moved from trial to org-wide standard within 3 months
  • Restructured the Experience team into Conversion and Payment Operations, and introduced a Tech Lead model adopted by other teams.
  • Owned SDK and platform execution across iOS, Android, and Web, including the Checkout SDK rearchitecture and payment timeline API reliability work.
  • Managed hiring, promotions, coaching, and underperformance plans while mentoring Senior and Staff engineers and creating the Associate EM role.
  • Drove improvements including reduced SDK integration time from weeks to hours, near-zero production incidents, and escalation backlog reduction from 100+ tickets to a 1–2 week resolution steady state.
  • Spearhead engineering wide initiatives like incident fire drills, mentorship programme, growth plans for ICs, engineering blog, team-wide demos that got adopted org-wide, and open SDK office hours spanning multiple teams

Engineering Manager at Phorest

Nov 2021 - Feb 2024

Key Achievements

Leading the Ecommerce Team (8 direct reports), responsible for four concurrent product streams — client facing Online Booking, Retail, Voucher services and Branded Apps, each with its own business context and stakeholders — in Phorest Salon Software - a major Beauty industry SAAS product

  • Ran bi-annual review cycles and calibrations with personal and team career goalsetting; turned around underperformance through informal and formal improvement plans
  • Hired and onboarded 3+ engineers into the Ecommerce team
  • Early adoption to AI assisted development for our Mobile platform rearchitecture
  • Replaced the established Shape Up process (6-week cycles) with Kanban when delivery issues persisted — reducing cycle time by 40% and improving delivery predictability from 60% to 85%
  • Owned the outcome of the Online Booking and mobile rearchitecture — a React and React Native rewrite consolidating three codebases into a monorepo — choosing a big upfront investment over continued incremental fixes to buy long-term quality and easier operation, shaping the roadmap with Senior Leadership and Product
  • Co-Founding grassroots org-wide initiatives, like the Quarterly Shoutout.

CTO & Co-founder at BonsaiX (fractional, seed stage, 0→1)

July 2020 - Feb 2023

Key Achievements

Built and shipped a knowledge management product from zero to MVP in 6 months and to first paying customer in 12 months. Owned the technical remit alongside product strategy, fundraising conversations, headcount planning, and direct customer engagement.

  • Recruited and led engineering team of 6, establishing engineering culture and technical standards
  • Drove two flagship integrations — powering knowledge infrastructure for Budapest Go (Hungary's largest transport app, our first paying customer) and MVM's national solar panel FAQ rollout — with partner-led integrations going live within weeks
  • Partnered with co-founders on product strategy, go-to-market planning, and fundraising conversations
  • Hands-on architect for the platform — cloud setup, service design, and cost control — achieving 99.9% uptime with zero-touch deployments
  • Designed analytics infrastructure providing real-time insights to sales and customer success teams
  • Managed technical budget including cloud infrastructure, tools, and vendors; owned all compensation decisions — offers, raises, and promotions — a responsibility carried through every role since

Senior DevOps Lead at CleverCards

May 2019 - Oct 2021

Key Achievements

Owned operations and architecture for the CleverGift platform, with responsibility for cloud setup, service design, cost control, and deployment reliability.

  • Review and re-architect CleverGift in AWS, with more than 50% saving in the monthly bills in the process.
  • Reporting infrastructure: Architect a cloud-based, serverless solution to manage data flow between main Databases and a central reporting Database
  • E-Gift Cards: Whitelabel solution for partners of CleverGift. Design and lead the mobile and external API to be used by partners.
  • Corporate ordering: Portal Architecture & 3rd party integrations
  • MasterCard MPTS service integration for virtual card issuing

Engineering Director at TheProduct.Works

October 2015 - June 2020

Key Achievements

Founded and led software technology consultancy providing senior engineering leadership to fintech, healthtech, and financial services clients. Managed end-to-end client relationships from discovery through delivery as well as the engineering team behind Grammofy, EuroSEPA, SMART midwife app, Atlas Language School's booking system.

  • Created and led Testing Pays — a payment integration testing platform — from concept to product, owning technical direction, team building, and product roadmap
  • Served as embedded engineering director for fintech clients, delivering payment infrastructure and integration tooling used in production by financial institutions
  • Architected whitelabel payment solutions enabling clients to launch branded payment products without building core infrastructure
  • Managed client relationships end-to-end, from technical discovery through delivery and ongoing operations

CTO at Popdeem (fractional, seed stage, 0→1)

August 2014 - October 2015

Key Achievements

Led the technical transformation from B2C consumer product to B2B self-serve platform as seed-stage CTO. Reported to the CEO, co-owned roadmap with the CPO, joined business and investor meetings

  • Pivoted the company from a consumer coupon and content tool on Facebook to a white-label B2B rewards platform giving businesses direct control over campaign creation and management — rebuilding the product with a small team
  • Owned full product roadmap in partnership with CPO and CEO, with direct influence on business strategy and go-to-market decisions
  • Built and led engineering team from the ground up, establishing technical standards and delivery culture

Lead Software Engineer, Acceptance and Payments team at SumUp

January 2014 - June 2014

Key Achievements

Leading the project to deliver Pin+ - state of the art Chip and PIN solution for SMBs. Working with hardware engineering closely in the integration phase of Pin+ to bring it into production. Turning the product from early prototype phase into production ready state. Creating a delivery focused culture and advocate continuous delivery. Support the device and system certification process: GICC - EMV payments, MTIP - MasterCard, ADTV - Visa, Visa Live tests.

Senior Software Engineer, Experience and Payments team at SumUp

January 2012 - January 2014

Key Achievements

Built the Dublin engineering team from 0 to 15 engineers and worked directly with founders on the core API and platform. Helped launch self-serve merchant sign-ups across 10 countries in under 3 months, taking the product from 0 to hundreds of active merchants within the first year and supporting KYC, AML, signup automation, and account provisioning.

Created DSL to describe onboarding flows that can be controlled from the backend on all signup channels (web, iOS, Android). Creating early prototypes for our award winning 'customer app' proof of concept. Creating the SumUp app-switch API. Receipt delivery and printing R&D.

Software Developer, Web and Mobile team at Hostelworld

January 2011 - January 2012

Key Achievements

Creating critical features for the business working on Hostelworld's flagship site and internal admin. Conduct the migration from Bugzilla to Jira. Exploring and advocating new ways of enhancing the delivery tools used. Piloting agile workflows with key members of the organisation.

Enhancing our mobile presence on dedicated site and mobile app. Conduct code migration from JS to CoffeeScript. Delivering v1.0 of our cross platform mobile app on iOS and Android using the mobile site as a base. Reorganise the backend APIs used for mobile and external services for payments, bookings and account details.

Web Developer, Cashier team, Payments at Full Tilt Poker

November 2008 – January 2011

Key Achievements

Delivered and supported over 50 projects of various complexity, all of which were mission critical for the business. Most notable ones include: Single click deposit, Cancel withdrawal, Targeted marketing messages, Flexible player limits. Designed and delivered analytics and monitoring tools for our production systems. Slimmed down our deployment process from a 25-step list into a single click solution.

Web Developer/Co-Owner - Szoftver Szerviz Iroda

February 2006 – April 2008

Helping small businesses with invoicing and accounting solutions. Web solutions consulting for small businesses (HTML, PHP, Javascript, web hosting)


Community

Organizer of Erlang & Elixir meetup, Dublin; Co-Host of Functional Kubs, Dublin; Coach @ Rails Girls, Galway & Dublin; Graduate coach @ Progmasters, Budapest


Talks & workshops

Erlang OTP workshop, CodeMesh, London; Erlang OTP workshop, Big Data Vilnius; Elixir on its best behaviour - workshop, ElixirConf EU; Tech Leaders Panellist


Studies and qualifications

BSc in Computer Science, Eötvös Loránd University, Faculty of Informatics, Budapest


Skills

Leadership: Team building & hiring, engineering culture, IC growth & mentorship, cross-functional influence, headcount planning, seed-stage 0→1, team topologies

Domain: Payments infrastructure, mobile & web SDKs (iOS, Android, Web), cloud architecture & DevOps, high-availability systems

Technical: Elixir, Erlang, Ruby, JavaScript, React, PostgreSQL, AWS, Azure, Python